Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how Dion Health ("Dion Health," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit our landing pages, submit a form, call us, or text with us. By providing your information, you agree to the practices described below.

1. Information we collect

Information you give us: your name, phone number, email address, and any details you include in a form or message (for example, your dental needs or questions).
Marketing & device information: the page you arrived on, referring URL, and advertising identifiers (such as UTM parameters and click IDs like Google gclid and Meta fbclid/fbc/fbp), your approximate location (country), browser/user-agent, and a session identifier.
Call & message records: when you call or text our tracked numbers, we record call details (time, duration, outcome) and the content of text messages you exchange with us.

2. How we use your information

To contact you about a consultation, your treatment options, scheduling, offers, and related follow-up — by phone call, text message (SMS), and email, including through automated dialing technology, artificial intelligence, prerecorded or artificial voice, and automated messaging.
To respond to your questions and provide the services you request.
To measure and improve our advertising and website performance (including conversion measurement with advertising platforms).
To comply with legal obligations and protect against fraud or misuse.

3. SMS / text messaging consent

When you provide your phone number and submit a form (or otherwise opt in), you give Dion Health your prior express written consent to receive calls and recurring text messages about your consultation and treatment, including via automated technology and AI. Consent is not a condition of purchase.

Message frequency varies based on your interaction with us.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP to any text to opt out at any time, or HELP for help. You may also call us at (510) 408-9331.

We do not sell your information. No mobile information, text-messaging opt-in, or consent will be shared, sold, or rented to third parties or affiliates for their own marketing or promotional purposes. Any sharing described below is solely to operate our services on our behalf.

4. How we share information

Service providers who act on our behalf — including our customer-relationship and lead-management platform, communications providers (telephone, SMS, and email delivery), scheduling, financing partners you choose to engage, and analytics/hosting vendors — under obligations to protect your information and use it only to provide services to us.
Advertising platforms (such as Google and Meta) for conversion measurement and audience matching, using hashed or pseudonymous identifiers. As stated above, your SMS opt-in is never shared for third-party marketing.
Legal & safety reasons, where required by law or to protect rights, safety, and property.

5. Cookies & tracking

Our pages may use cookies, pixels, and similar technologies (including the Meta Pixel and Google tags) to remember your session, attribute visits to ad campaigns, and measure conversions. You can control cookies through your browser settings; disabling them may affect functionality.

6. Health information

Dion Health is a dental practice. Information you submit through these marketing pages is used to contact you and arrange care; protected health information that you provide once you become a patient is handled in accordance with applicable healthcare privacy laws (including HIPAA) and our Notice of Privacy Practices provided at the practice.

7. Data retention & security

We retain your information for as long as needed to provide services and meet legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards (including encryption of sensitive contact data at rest) to protect your information. No method of transmission or storage is completely secure.

8. Your choices & rights

You may opt out of texts (reply STOP), opt out of emails (use the unsubscribe link), or ask us to access, correct, or delete your information by contacting us. Depending on your state of residence, you may have additional rights under applicable privacy laws.

9. Children

Our pages are intended for adults (18+) and are not directed to children. We do not knowingly collect information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes.

11. Contact us

Dion Health
450 Sutter St, Suite 1519, San Francisco, CA 94108
Phone: (510) 408-9331
Email: privacy@dionhealth.com